Data Privacy Policy

Last updated: 15 January 2026

Introduction

dremolastinx.top B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This privacy policy explains the data we collect from users of our website and platform, how we use your information, and your rights regarding your personal data. We operate as the data controller for all personal information processed through our services.

Data We Collect

We collect various types of personal data when you interact with our website and services. The data collection includes information you provide directly when contacting us, using our platform, or engaging with our services. We also collect technical information automatically through your use of our website, such as IP addresses, browser information, and usage patterns.

Specifically, we may collect:

• Contact information including name, email address, phone number, and company details
• Technical data such as IP address, browser type, device information, and operating system
• Usage data including pages visited, time spent on our website, and interaction patterns
• Communication data from emails, contact forms, and support interactions
• Business information related to your gym or fitness centre operations

How We Use Your Information

We use the data we collect for legitimate business purposes related to providing our gym customer lifetime value optimization services. The use of your data enables us to deliver, improve, and personalise our services while maintaining the security and functionality of our platform.

Your information is used to:

• Provide and maintain our platform and services
• Respond to your enquiries and provide customer support
• Process and fulfil service requests
• Improve our website and platform functionality
• Send relevant business communications and updates
• Comply with legal obligations and protect our legitimate interests
• Analyse platform usage to enhance user experience

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for specific processing activities
• Contract: Processing necessary for the performance of our services
• Legal obligation: Compliance with applicable laws and regulations
• Legitimate interests: For business operations, security, and service improvement

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

We may disclose your information when required by law, to protect our rights, or in connection with a business transfer or acquisition.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information is typically retained for the duration of our business relationship and for a reasonable period thereafter. Website usage data is generally retained for analytical purposes for up to 26 months.

International Data Transfers

As we operate primarily within the European Union, your data is processed within the EU/EEA. If we need to transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right of rectification: Correct inaccurate or incomplete personal data
• Right of erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Limit how we use your personal data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for specific processing activities

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security assessments.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Supervisory Authority

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.